Last updated: July 2026 — James Wilson, Theibizacard
How We Rate Casinos
At The Ibiza Card, we are committed to providing honest, transparent reviews of independent online casinos. Our rating methodology is designed to help players make informed decisions based on comprehensive evaluation criteria. This page explains exactly how we assess and rate casino operators.
Our Rating Criteria
We evaluate every casino across six essential categories. Each criterion is weighted to reflect its importance to players' overall experience and safety.
Bonuses and Promotions
- Welcome bonus value and terms clarity
- Ongoing promotional offers for existing players
- Wagering requirements and bonus conditions
- Variety of bonus types available
- Fairness and transparency of bonus terms
Game Selection
- Total number of available games
- Diversity across game categories (slots, table games, live dealers)
- Quality of game providers and software
- Availability of exclusive or innovative titles
- Regular updates and new game releases
Payment Methods
- Number of deposit and withdrawal options
- Processing speed and reliability
- Currency support for international players
- Payment limits and transaction fees
- Security of financial transactions
Customer Support
- Availability of support channels (live chat, email, phone)
- Response time and support hours
- Quality and helpfulness of support staff
- Multilingual support options
- Accessibility of support resources and FAQ sections
Licensing and Regulation
- Valid gaming license from recognized authorities
- Regulatory compliance and certification
- Player protection policies
- Responsible gambling measures
- Dispute resolution mechanisms
Mobile Experience
- Mobile app availability and quality
- Responsive website design
- Game compatibility across devices
- Mobile-specific features and functionality
- User interface and navigation on mobile
Our Review Process
Our team conducts thorough, hands-on testing of each casino before publication. We create real accounts, test deposit and withdrawal processes, evaluate game performance, and interact with customer support. All reviews are conducted independently without compensation from casino operators.
Each review includes:
- Registration and account setup testing
- Bonus claims and wagering requirement verification
- Game library exploration and quality assessment
- Payment method testing and processing verification
- Customer support interaction and response evaluation
- License verification through regulatory databases
- Mobile platform functionality testing
Understanding Our Rating Scale
We use a clear five-star rating system:
- 5 Stars: Excellent - Outstanding experience with no significant issues
- 4 Stars: Very Good - High quality with only minor drawbacks
- 3 Stars: Good - Solid offering with some limitations
- 2 Stars: Fair - Notable issues that may affect gameplay
- 1 Star: Poor - Significant problems affecting player experience
Each rating reflects an overall assessment based on weighted scores across all six criteria. We provide detailed breakdowns for each category so readers understand exactly what influenced the final rating.
Our Independence Disclaimer
The Ibiza Card maintains complete editorial independence. We do not accept payment or incentives from casinos in exchange for favorable reviews. Some reviews may contain affiliate links, but these do not influence our ratings or recommendations. Our primary commitment is to our readers' interests and safety.
All reviews are conducted, written, and published by our team without pressure or influence from casino operators. If you have concerns about any review, please contact us directly.
Author: James Wilson | Last Updated: 2026